Soft skills are essentially the non-technical and intangible cluster of personality traits, social graces, facility with language, personal habits, friendliness and optimism that characterize people to varying degrees. These set of skills influence how we interact with each other to a great extent and includes such abilities as effective communication, diplomacy, flexibility, change-readiness, and problem solving, leadership, team building, and listening skills.
In the constantly evolving and competitive business environment customer relations has become a crucial factor. Further, with organizations going global, much emphasis is placed on communication and interaction. In such a scenario, the educational qualification, technical expertise and experience of an employee are no longer sufficient. It needs to be complemented by soft skills.
Soft skills are regarded as an important element that contributes to the success of an organization particularly, those dealing with customers face-to-face on a regular basis. Employees in all spheres -be it technical, non-technical or managerial- are required to interact with clients, making it imperative to develop soft skills.
For this reason, organizations now insist on a mix of technical and soft skills for its employees as a means to achieve better Return on Investment from their human capital. Increasingly, managers and technocrats are required to work on soft skills to move up the corporate ladder. Against this backdrop, the need for soft skills training cannot be over emphasized.
DIBUS, a soft skills training company headquartered in Chennai, India, provides professional soft skills training which are crucial for organizations to compete successfully in today's business environment. The soft skills training programs are aimed at enhancing the soft skills of the employees and leads to greater productivity and thus help achieve both individual and organizational goals.
Our Soft Skills Training Programs are designed for corporate business entities (and not for individuals). The soft skills training programs are designed by soft skill experts to suit the specific requirements of your organization. They are linked to your business goals and to pursue professional growth and performance improvement.
These customized soft skills training programs are delivered by professional soft skill trainers who have exposure to diverse organizations. They are conducted for groups consisting of a minimum of 10 members. The training can be either On-site Training which is conducted at your premises or Off-site Training which is conducted at hotels, training centers or outdoor locations – the choice is yours.